I learned from a fellow player to go to the lobby and hit play now. Sometimes the chat came back and other times it wouldn’t. We shouldn’t have to worry about that in the middle of a tournament, or anytime. The getting kicked off the table and having players show up with no names and black pics is awful. I really try not to complain, but this has gotten worse instead of better. I keep telling players to message support. It is the only way we can attempt to get help. Last night jennie said her table was almost all without chat. I will say this. Having no chat doesn’t even come close to the frustration of not knowing who the other players are in a team tournament, or gettiing kicked off the table in the middle of a play. That can’t happen Thanks again!!
But it does and here we are
we shouldn’t have to jump through hoops to play…should have left well enough alone IMO
Maybe the “ new fix” and site wide shutdown tomorrow will be the cure all.
Stay positive.
Craig_Anthony
Maybe the “ new fix” and site wide shutdown tomorrow will be the cure all.
Stay positive.
oh are they , shutting it down tomorrow? Hope you are right about the cure all. 
izzymintOperations Manager
Hello, everyone!
Tomorrow, we’ll be conducting maintenance that will bring the site offline. This will occur at 4am EDT and the expected downtime will be 1-2 hours.
Please note the following cancelations:
- MTTs: 2 hours ahead
- SnGs: 1 hour ahead
- Rings: 5 minutes ahead
Thanks for your patience while we make an important migration that will improve site performance.
Thanks Craig I found it.
Hi. At least for me it would be great if you change the way you open a table form lobby, from new browser window into new browser tab, exactly the way I can check a player profile during play time.
Thank you into taking in consideration.
Fingerprint login would be fantastic
You can use right mouse button to open a table and can then open how you want.
Facial recognition would be cool
The button “REMOVE FRIEND” is on New Look much too big and on wrong place, in mid of all on my screen.
German version:
Last weeks i got 2x the message “you have a new friend”. It was friends of me, they had clicked the wrong button, the remove friend button.
Personally I really don’t like the colors of the new interface; the interface feels way too dark. I found the colors before to be much more warm and comfortable, and even easier to look at. A lot of the text looks way too big as welll; in my opinion it looks horrible and tacky. I have to zoom out to 90% or 80% just to make it look more reasonable.
Why not give users the option to choose different color schemes and text sizes?
Because they don’t work that way unfortunately. Hardly anybody approves of this horrible new design, but they don’t listen and haven’t reverted back to the previous design despite hundreds of us objecting strongly towards it. Unfortunately they just expect everybody to like it, but the simple fact is it’s not functional or pleasing to the eye in any way, yet they do not understand that.
At this point, design, although I agree, difficult to maneuver, I just want the tables to quit freezing & chat restored timely, please.
They finally fixed the chip number on the main site screen. Finally, just how it used to be, thank you finally.
That’s how it should always look like, none of this M nonsense.
All much smaller now.
New Look V 2.0.
We made an update this morning based on many of the posts in this thread. Thanks to those of you who left specific suggestions – those types of actionable comments help us make change. It’s a work in progress, so keep the constructive feedback coming. 
Found Community Forums, it’s been moved to bottom of page and to left hand side, not right hand side. Do not like. The chip total is back to letting you know actual count, not say 3.4 million so I like that.