as moderators work for ReplayPoker , its a same thing.
So, the moderators actions belong to ReplayPoker.
We work by a guideline, set up by Paul ( owner ). All moderation noted on user account, these note-s go to internal admin, what checked by other moderators and Paul, and staff members regularly.
(was my idea )
So if ReplayPoker staff or moderators have problem with one moderation, they able to discuss among each other. And they do actually. This conversation open to all stuff and mod, they can read the whole lot, answer, ask questions . When something go really wrong with the user, we all can comment and vote in the end. This may take 2-3 weeks . Plenty of time for Paul to interfere if need to. If vote-s say 10-2 to mute forever the user by mods, Paul can override it without he need to explain the reason. He do interfere sometime, but never see him override the mods.
Duties of the mods Keepers of the peace/rules of RP. Some got extra work, scheduling tours, chips, security, communication with users , and more.
responsibilities I think I wont brake a rule if I post it here, its common sense anyway. "Next up are a set of guidelines for what we expect from our moderation team. It’s mostly common sense stuff, but it’s worth writing down, just to make sure everyone’s on the same page =)
----------------------------------------------------------------------- The 7 Golden Rules of Being a Moderator ----------------------------------------------------------------------- 1. Your conduct on the site and in the chat must always be courteous and super friendly. Since you are representing ReplayPoker you should always set an example to the rest of the players. 2. Never mute/ban a player for personal reasons. 3. Never reverse another mod’s action (ie unmute a muted player, unless you check with Them first or there’s a good reason, eg. mod has forgotten to unmute, or not active on the site). 3. Always send a message to the user explaining why you kicked/muted them 4. All discussions and privileged information (eg. ip addresses) must be keep private. 5. Always show unity as a team, never argue with another moderator in public. 6. If you ever have concerns that another moderator is not following any of these rules, you should send an email to support@replaypoker.com explaining the issue. All emails will be dealt with in strict confidence.
It hasn’t happened yet, but any moderator found to break these rules, will be warned and may be removed from their position."