Hi Everyone!
We’re so sorry for the confusion surrounding the weekly streak bonus tickets. If you received the 100k ticket (for logging in 5 consecutive weeks), you will continue to receive the 100k ticket weekly as long as you’re logging in everyday. These are called streak tickets instead of tournament tickets, because players earn them by simply logging in every day. It works like the daily bonus chips, but these tickets are earned weekly.
Players with less than 5 weeks of streak will have lesser ticket denomination.
You can use these tickets like any normal ticket. So if you have a 100k ticket, this will be valid for registration on any tournament with 100k tournament fee. Just be mindful that streak tickets have shorter expiration dates compared to regular tournament tickets. We have the following guidelines for using tickets:
- Multiple tickets cannot be combined to enter tournaments
- Larger denomination tickets such as 50K or 100K cannot be split in to smaller tickets
- Chips cannot be used to purchase tickets
So sorry there was an issue using the streak tickets. Our Tech Team was notified yesterday, and this has been fixed.
We hear you on making sure you get a heads up on feature releases. We’ll ensure communication is stronger all around so you know what’s around the corner.