How many chips do I have? List shows none, but I'm told I have over 500.?

The chips menu show I have no chips, but when I try to sign on, it tells me I have over 500 chips? What does this mean? LA

May you sign up tour, or in ring game. Chips in game and registered tour still count towards to the bank. You play at http://www.replaypoker.com/poker_table/468143/open with 2500 chips at the table. ATB