Hey
Since yesterday I have the problem, that when I play on my phone or tablet and I get send to another table in a tournament, it doesn’t happen automatically anymore. So I either see the empty table, if the table got closed or I still see the others playing, without me sitting there, because I got moved to a different one. I have to manually go back to the lobby and then click on “play now” to come to my actual table.
It doesn’t happen, when I play on my computer.
Am I the only one with that problem?
Hi Lelaina,
It happened to me also yesterday and I was playing on my computer. Since it happened only once I assumed it was some random glitch. I recommend that if it continues to happen please contact support: support@replaypoker.com
Hope this helps…
Peace!
happend to me a few times in the last month(s) too
It’s happened to me now and then. Happened today, had to exactly what you said, go back to the lobby and click play now. I never play on my phone or a tablet, so nothing to do with that.
Ah, the old table closed option. Had this happen several times last month or so also. I usually keep lobby open with table view to the left, so when table does not change, I hit play now. That way I don’t lose time going to lobby. Hope this helps till fixed.
It happened to me also yesterday and it was on my computer. I sent an e- mail last night to support@replaypoker.com regarding the issue and received answer today. Great support team we have!!. Haven’t had that problem today & I hope yo haven’t either. GL at the tables
Happened to me also, on computer.
Hi Everyone,
Thanks for reporting this to us, and so sorry for the issues. I informed our Tech Team, and it should be fixed by now. If you’re still encountering issues, please send an email to support@replaypoker.com with the tournament ID so I can send that over to our Tech Team.
Good luck at the tables!
From my experience, the issue has been resolved. Thanks Replay.