When ever i go to play a tournment it opens to page and stays on a black/grey screen, then it loads and freezes, what can i do please

im trying to play games of poker and when i get into the lobby and click ‘play now’ it opens the screen but stays black/grey and when it does decide to load it gets half way done and freezes, what can i do please anyone.

Please try this first.

Use the browser Google Chrome.

Remove in Google Chrome browser history and cookies.

Than check your flash progrram Adobe (best is re-install it)

You find the link on this help page.


If it not helps, let us know. Greetings Happiness.

Good to see you playing again. Was it your flash program Adobe? Or something else?