Not being able to get on a table

I just was entered into tourney ID # 188236, I was not allowed on a table until just as I ran out of chips. I received messages, ie: Website too busy to display page,

website does not exist, connecting, reconnecting, I would appreciate my entry fee returned. If you can not handle that many participates, set a number you can handle and then shut it off. Russ Jennings

Hi Russ

Best you can send it by email to or by message using the ? in the header.

Please tell what happened and mention your computer specifications with it and the software (browser) you use. Also the results of these test would help.

With this info the staff can investigate the problem and also refund you the buy-in.

Greetings Happiness.