I have tred for 3 days now to get an answer is anyone out there

why is it I can only play 3 hands before disconnecting . or when i have bet big . I have no trouble louseing hands. I do not play to get rich I play for fun your sight has stop being fun. I would at lese like to here from someone if you care. thisthatdad@hughes.net

Hi johnvc

There can be many reasons why you have such problems, the program runs in flash, your own software, speed and connection is very important.

On the help page you find more info what you can do about it and also a link for contact support directly for more personal help.


Also you can do a speed test. http://www.speedtest.net/ and mention the results in

that message.

And if possible a hand number and a description of the problem in the played hand, tech team can investigate the hand and perhaps they find out the reason of the problem.

Hope this helps. Greetings Happiness.

Hi johnvc,

I checked and couldn’t find any other messages from you, just this one. In addition to what Happiness has said, I’d be curious to know what kind of internet connection you have. Cable/DSL/satellite, wired/wifi, etc. Some are more prone to dropping off than others, so that information may help shed some light on what’s going on.

Cheers, Lesley