I have made more than three RSF's why are my awards not reflecting that?

I have made more than three RSF’s why are my awards not reflecting that?

I think you made Royal RFS, sorry they not count as way too easy to collect them .

Right?

Right now RFSs and all hands for an award require that the hand is show to other players. If you muck your hand then you won’t get the award unfortunately. If players think they should get the award regardless of who sees it, then that’s something we can change.

I got my third Royal S8 Flush yesterday, but my award haven’t been updated. Would really want that last award :). For sum up i don’t remember first one ()was probly 4-5 years ago) but have got 2 more in past half year and they’re won in showdown or i’ve shown them after winning. Not big problem, but i want the hardest award because i’ve earned it now cheers :).

They’re all in hold’em btw ofc.

This is a great conversation that’s separate from the main topic, so I created a new topic to continue the discussion. Becouse this different then the OP. Please reference the new topic here: I got my third Royal S8 Flush yesterday, but my award haven’t been updated.