Disconnection

disconnected in mid play after making the final two and losing heads up because of some glitch in your system. After playing the tournament for over an hour it stinks when all that effort is lost to an unexplained disconnect. By the time i got back in the game was over and i came in second.

Hi celbert,

Sorry to hear you had a problem at the end of the tournament, that must have been extremely frustrating.

Just looking at your last hands, I see you disconnected at some point in hands:

http://www.replaypoker.com/hand/replay/54921571 http://www.replaypoker.com/hand/replay/54921578

Do you remember exactly when you got the disconnection notice?

I see that coming second you lost out by 67,500 chips to 1st place. So, we’ll add this amount to your account now. I can’t say if the problem was our end or yours but we’ll take a look, and we want to make it easier to reconnect if your connection does drop momentarily.

Regards, Paul.