Can't connect!

Probably old news to you folks but signed up for an S n G shorthanded tournament that began at about 12:30 am on 8/10/13 and couldn’t get to the table…it just sat there and churned!!! wtf

When you say you couldn’t get to the table, can you be more precise? For example did the button not show to open your table, or did you manage to open the table but it was black and you could only hear sounds etc. As much info as possible. Also tell us what the buy-in was and we can refund you.